Privacy Policy

PRIVACY POLICY – ROCKEDGE RESEARCH

RockEdge Research (“we”, “us”, “our”) is committed to protecting your privacy and
ensuring that your personal information is collected and used in compliance with the
Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, process, store, and protect your personal
information when you access or use our website, services, newsletters, reports, or
communication platforms.

1. Personal Information We Collect
   We may collect and process the following categories of personal information:
   Full name and surname
   Email address
   Contact details
   IP address and device information
   Website usage data and analytics
   Subscription preferences
   Any information voluntarily provided by you through forms, emails, or correspondence
   We do not intentionally collect special personal information as defined under POPIA.
   
2. Purpose of Collection
   Your personal information is collected and processed for the following purposes:
   To provide access to our website and content
   To deliver newsletters, research reports, alerts, and communications
   To manage subscriptions and user accounts
   To respond to enquiries and support requests
   To improve our website, content, and services
   To comply with legal and regulatory obligations
   Personal information is processed lawfully and in a manner that does not infringe your
   privacy.
   
3. Lawful Basis for Processing
   We process personal information based on one or more of the following lawful grounds
   under POPIA:
   Your consent
   The processing is necessary to perform a contract or subscription agreement
   Compliance with a legal obligation
   Legitimate business interests that do not override your rights
   
4. Information Sharing & Disclosure
   RockEdge Research does not sell, rent, or trade your personal information.
   We may share personal information with:
   Third-party service providers who assist with website hosting, email delivery, analytics, or
   technical support
   Regulatory authorities or law enforcement where required by law
   All third parties are required to maintain appropriate confidentiality and security
   safeguards in line with POPIA.
   
5. Data Security
   We implement reasonable technical and organisational measures to safeguard personal
   information against:
   Loss
   Unauthorised access
   Disclosure
   Alteration
   Destruction
   While we take data protection seriously, no system is completely secure, and we cannot
   guarantee absolute security.
   
6. Data Retention
   Personal information is retained only for as long as necessary to fulfil the purposes for
   which it was collected or as required by law.
   When no longer required, personal information is securely deleted or anonymised.
   
7. Cookies & Tracking Technologies
   Our website may use cookies and similar technologies to:
   Enhance user experience
   Analyse website traffic
   Improve functionality and performance
   You may disable cookies through your browser settings, although this may affect website
   functionality.
   
8. Your Rights Under POPIA
   In terms of POPIA, you have the right to:
   Request access to your personal information
   Request correction or deletion of personal information
   Object to the processing of your personal information
   Withdraw consent at any time (where applicable)
   Lodge a complaint with the Information Regulator of South Africa
   Requests may be submitted in writing using the contact details below.
   
9. Direct Marketing
   We will only send marketing communications where:
   You have consented; or
   You are an existing subscriber and have not opted out
   You may unsubscribe at any time by using the unsubscribe link or contacting us directly.
   
10. Cross-Border Transfers
    Personal information may be processed or stored outside South Africa where necessary
    (for example, cloud hosting services).
    In such cases, we ensure that adequate data protection safeguards are in place in
    accordance with POPIA.
    
11. Changes to This Privacy Policy
    We reserve the right to update or amend this Privacy Policy from time to time.
    Any changes will be posted on this page and become effective immediately upon
    publication.
    
12. Contact Information
    If you have any questions, concerns, or requests regarding this Privacy Policy or your
    personal information, please contact:
    RockEdge Research
    Email: Info@rockedgeresearch.co.za
    Website: www.rockedgeresearch.co.za
    By using this website, you acknowledge that you have read, understood, and agreed to this
    Privacy Policy.